Kinver uses certain sub-processors (including third parties, as listed below) and content delivery networks to assist it in providing the Kinver Services as described in the (General Terms and Conditions (“GT&Cs”). Defined terms used herein shall have the same meaning as defined in the GT&Cs.
What is a Sub-processor?
A sub-processor is a third-party data processor engaged by Kinver, including entities from within Kinver, who has or potentially will have access to or process Customer Content containing personal information. Kinver engages different types of sub-processors to perform various functions as explained in the tables below.
Due Diligence & Contractual Safeguards
Kinver evaluates the security, privacy and confidentiality practices of proposed sub-processors that will or may have access to or otherwise process Customer Content.
This advisory does not give Customers any additional rights or remedies and should not be construed as a binding agreement. The information herein is only provided to illustrate Kinver’s engagement process for sub-processors as well as to provide the list of third party sub-processors and content delivery networks used by Kinver as of the date of this advisory (which Kinver may use in the delivery and support of its Services).
If you are an Kinver customer and wish to enter into our DPA, please email your Customer Success representative.
Process to Engage New Sub-processors:
Kinver provides notice via this advisory of updates to the list of sub-processors that are utilized, or which Kinver proposes to utilize to deliver its Services. Kinver undertakes to keep this list updated regularly to enable its Customers to stay informed of the scope of sub-processing associated with the Services.
The following is an up-to-date list (as of the date of publish) of the names and locations of Kinver sub-processors and content delivery networks.
Infrastructure Sub-processors – Service Data Storage and Processing
Kinver owns or controls access to the infrastructure that Kinver uses to host and process Customer Content, other than as set forth herein. Currently, the Kinver production systems used for hosting Customer Content for the Services are in facilities in the United States as outlined in the infrastructure sub-processors listed below. The following table describes the countries and legal entities engaged by Kinver in the storage of Service Data. Kinver also uses additional services provided by these sub-processors to process Service Data as needed to provide the Services.
Data Centre Location
Google Cloud Platform
Cloud Computing/Data Center Hosting
Email, documents, team collaboration
Service Specific Sub-processors
Kinver works with certain third parties to provide specific functionality within the Services. These providers are the Sub-processors set forth below. In order to provide the relevant functionality these Sub-processors access Customer Content. Their use is limited to the indicated Services.
Email, documents, team collaboration
Content delivery networks
Content Delivery Networks
As explained above, Kinver may use content delivery networks (“CDNs”) to provide the Services, for security purposes, and to optimize content delivery. CDNs are commonly used systems of distributed services that deliver content based on the geographic location of the individual accessing the content and the origin of the content provider. Website content served to website visitors and domain name information may be stored with a CDN to expedite transmission, and information transmitted across a CDN may be accessed by that CDN to enable its functions. The following describes use of CDNs by Kinver's Services.